Service Agreement

AutoFlow will:

• Design and publish a marketing website for your business;
• Host the website and keep it online for the duration of your subscription;
• Register and configure a custom domain on your behalf, where you request one;
• Make reasonable content edits at your request through the support channel we provide.

The website is produced from your publicly available business information and from details you supply. Design, layout, and copy are at our discretion; we are not obligated to implement every change requested.

• No setup fee. Setting your website up on your own domain — pointing the domain, configuring hosting, and aligning your Google listing — is normally $997. That fee is waived. You pay only the subscription below.
• Your custom domain and hosting are included in the subscription, at both the introductory and the standard rate. There is no separate domain or hosting invoice.
• Monthly plan: $197 (USD) per month for the first 12 months, then $197 (USD) per month. Charged to your payment method on the same day each month. The introductory rate applies to your first 12 payments; the standard rate applies from the 13th payment onward.
• Yearly plan: $2009 (USD) for the first year, paid up front, then $2009 (USD) per year. Both figures are a 15% saving against the corresponding monthly rate. You choose your plan at checkout.
• Your subscription renews automatically — monthly or yearly, matching the plan you chose — until you cancel. There is no fixed term and no cancellation penalty.
• We will email you before the price changes. On the monthly plan we notify you at least 30 days before the standard rate begins. On the yearly plan we send a renewal reminder at least 30 days before each automatic renewal. Either way, you can cancel before the higher rate is charged.
• Prices are in U.S. dollars. Applicable taxes, if any, are added at checkout.
• We may change the subscription price with at least 30 days' written notice before the change takes effect. If you do not accept the new price, you may cancel before it applies.

• You may cancel at any time by emailing [email protected]. No phone call, no retention conversation, and no explanation is required. We will confirm your cancellation in writing within one business day.
• Cancellation takes effect at the end of the current billing period — the current month on the monthly plan, or the paid-through date on the yearly plan. Your website stays online until then. Fees already paid are not pro-rated or refunded, except as stated below.
• First payment: if you cancel before your website is published, we refund your first payment in full. There is no setup fee to recover.
• After cancellation we may take the website offline. See Section 4 for what happens to your domain.

• You own your domain. Where we register a domain on your behalf, it is registered for your business. On request at any time — including after cancellation — we will transfer the domain to a registrar account you designate, provided your account is current. You are responsible for registrar renewal fees once the domain leaves our account.
• You own your content: your business name, logo, text you supply, and photographs you supply remain yours.
• We own the platform: the templates, page structure, code, and design system used to build the website remain the property of AutoFlow. Your subscription grants you a license to use the published website while the subscription is active; it does not transfer the underlying software.
• On request within 30 days of cancellation, we will provide an export of your site's text and images.

You grant AutoFlow a non-exclusive license to use your business name, logo, photographs, reviews, and business information for the purpose of building, hosting, and maintaining your website, and to display your website as an example of our work unless you tell us in writing not to.

You confirm that you have the right to grant this license for everything you supply to us.

• You are responsible for the accuracy of the business information published on your website, including any statement about licensing, certification, bonding, insurance, service areas, pricing, or guarantees.
• You will promptly tell us about anything on the site that is inaccurate so we can correct it.
• You are responsible for your own compliance with the laws and licensing rules that apply to your trade.

You agree not to use the services for unlawful, misleading, or abusive purposes, and not to publish content you do not have the right to use. We may suspend or terminate service for a violation of this section.

We aim to keep your website available at all times but do not guarantee uninterrupted service. Hosting may be interrupted for maintenance, by our providers, or by events outside our control.

Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee any specific result — including search ranking, traffic, leads, calls, or revenue.

To the maximum extent permitted by law, AutoFlow is not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost business. Our total liability arising out of or relating to this Agreement is limited to the amount you paid us in the twelve (12) months before the claim arose.

You will defend and indemnify AutoFlow against claims arising from the content or business information you supply, from your use of the website, or from your breach of this Agreement.

This Agreement begins at checkout and continues until cancelled under Section 3. We may suspend or terminate service for non-payment or for a breach of this Agreement, after giving you notice and a reasonable opportunity to fix the problem where the breach can be fixed.

This Agreement is governed by the laws of the State of New Mexico, without regard to its conflict of laws rules. The state and federal courts located in New Mexico have exclusive jurisdiction over any dispute arising out of or relating to this Agreement, and each party consents to personal jurisdiction and venue there.

We may update this Agreement. Material changes will be communicated to active subscribers at least 30 days before they take effect. The "Last updated" date reflects the latest revision.

This Agreement, together with our Terms and Conditions and Privacy Policy, is the entire agreement between you and AutoFlow regarding the services. If any provision is found unenforceable, the rest remains in effect.

Questions about this Agreement? Email [email protected].