The window opens with the storm and closes fast
After hail or wind, every roofer in the area is working the same streets in the same fortnight. Being reachable during that fortnight is most of the competition.
Roofing
Roofing Customer Acquisition
Roofing sells in bursts after weather, against insurance timelines and a crowded field of door knockers.
Where the work leaks out in roofing
Insurance turns one visit into a long thread
A claim runs across adjusters, documents and dates, and the homeowner is fielding all of it. The contractor who is easy to reach through that process is the one who is still there at the end of it.
A big estimate needs more than one touch
Nobody signs a five-figure roof from a single conversation. The follow-up is not pushiness, it is the rest of the sale.
The parts that matter most here
Estimate follow-up
Follow-up on an estimate you have already given.
Proposal
Sending a written proposal from the same place the conversation lives.
Contract
Documents sent for signature on the top plan.
Missed call
A call that rang out gets an automatic text back.
Reviews
Asking for a review after the job, with the link that takes one tap.